Return & Refund Policy

At Outlet Finds Co., customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, items must be:

• Unused, unwashed, and in their original condition.

• Returned in the original packaging, including all tags, accessories, and documentation.

Items that are damaged, used, or not in their original condition may not be eligible for a refund.

Return Process

To initiate a return, please contact our support team at support@outletfindsco.com with your order number and reason for the return. Our team will provide you with detailed return instructions, including the return address.

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. Approved refunds will be processed back to your original payment method within 5–10 business days.

Exchanges

If you wish to exchange an item, please indicate this in your return request. We will confirm availability and provide next steps.

Non-Returnable Items

Certain items may be exempt from returns due to hygiene or safety reasons. These will be clearly indicated on the product page at the time of purchase.